Privacy Policy (KVKK)

Personal Data Protection Law (KVKK) Information TextThis clarification text has been prepared by ALLKA Automation, as the data controller, within the scope of Article 10 of the Personal Data Protection Law No. 6698 ("KVKK") and the Communiqué on the Procedures and Principles to be Followed in Fulfilling the Disclosure Obligation.1. Identity of the Data ControllerTrade Name: ALLKA AutomationField of Activity: Sales, installation and maintenance of automatic doors, door automation systems, barriers and security passage systemsContact Email: info@allka.com.trWebsite: allka.com.tr2. Categories of Personal Data Processed2.1 Identity DataName and surnameCompany name / trade name (for corporate customers)2.2 Contact DataEmail addressphone numberPostal address / delivery address2.3 Order and Transaction DataInformation about purchased products and servicesOrder number, order date and amountBilling and delivery informationPayment method type (card number is not stored)2.4 Customer Transaction DataMessages and request contents sent via the contact formTechnical support and service request information2.5 Transaction Security DataIP address, browser type and session informationWebsite usage logs2.6 Marketing DataCommercial electronic message preferences if explicit consent is given3. Purposes of Processing Personal DataExecution of order and sales processesEstablishment and execution of contractsCarrying out invoicing and accounting transactionsManaging cargo and delivery processesMeeting customer service and technical support requestsReplying to contact form messagesFulfillment of legal obligations (tax legislation, commercial bookkeeping obligations, etc.)Ensuring website security and preventing unauthorized accessIf explicit consent is given;Information, campaigns and promotional activities regarding products and servicesStatistical analysis and improvement of service quality4. Collection Method and Legal Reason for Personal Data4.1 Collection MethodsElectronic media: Contact form, order form and registration processes on the websiteCookies and similar technologies: Automatically during website visitsPhone and e-mail: Via direct contact4.2 Legal ReasonsEstablishment or execution of the contract (Art. 5/2-c): Execution of order and delivery processesLegal liability (Art. 5/2-d): Obligations within the scope of tax legislation and commercial lawLegitimate interest (Art. 5/2-f): Ensuring website security, statistical analysisExplicit consent (art. 5/1): Marketing and promotional activities5. Transfer of Personal DataYour personal data is not sold or rented to third parties, without prejudice to legal obligations.However, transfers can be made to the following recipient groups within the framework of Articles 8 and 9 of the KVKK:Cargo and logistics companies: Name, surname and delivery address are shared in order to deliver the order.Payment service providers: For the purpose of performing secure payment transactions (card number is not stored by us).Accounting and financial consultancy services: For legal invoicing and accounting obligations.Authorized public institutions and organizations: In case of legal obligation.Technical infrastructure and hosting providers: For the purpose of operating the website;is bound by a confidentiality agreement.6. Storage Period of Personal DataOrder and invoice records: 10 years as per VUK and TTKContact form messages: 3 years from completion of contactWebsite access logs: 2 yearsMarketing preferences: Deleted immediately as of the date of withdrawal of consent7. Rights of the Data Owner (KVKK Article 11)Learning whether your personal data is being processed or notRequesting information if your personal data has been processedLearning the purpose of processing your personal dataLearning the third parties to whom your personal data is transferredRequest correction of incomplete or incorrectly processed dataRequesting the deletion of your personal data within the framework of Article 7 of KVKKRequesting corrections or deletions to be notified to third partiesObjecting to results against you through automated systemsRequesting compensation for the damage you have suffered due to illegal data processing8. Application MethodTo exercise your rights, you can send an e-mail to info@allka.com.tr with the subject heading "KVKK Application" or make a written application to our company address with a petition with a wet signature.Your applications will be responded to within 30 days after identity verification.If your application is rejected or an insufficient response is given, you can file a complaint with the Personal Data Protection Board.9. Changes and UpdatesThis information text may be updated in line with changes in legal regulations or our business processes.Effective Date: January 01, 2025